In the future please direct questions regarding technical concerns to the feedback section. We try to reserve the support group for discussion on smoking cessation.
That being said I tested your account and found there to be no problems. I can help you individually through the feedback section. If you can send me your operating system and the browser you are using through the feedback section I can help you further.
Haven't been able to do instant message either - I click on it but it does not do anything! I tried several times the last few weeks. What can I do? Am I doing something wrong.
My Mileage:
My Quit Date: 4/10/2010 Smoke-Free Days: 55 Cigarettes Not Smoked: 825 Amount Saved: $206.25 Life Gained: Days: 7 Hrs: 19 Mins: 50 Seconds: 1
Once logged in, you will
find the Instant Messenger on the Forums page. Above the forums on the left hand side you will see a Launch
button next to the text, “The new and improved SSC Instant Messenger”.
Click the Launch button to begin. Once launched, you will be able to add
members by clicking the Add Contact hyperlink. Use a member’s username
to search for the member you would like to add. Also, when in the
support groups, you will notice a blue Add to Buddy List button under a
member’s information on a post they created. You can also use this
button to add members to your Instant Messenger.
Also your browser may not be allowing pop-ups, if this is the case select yes to allow pop-ups from the site.
A new feature has been added to the forums! You can now view exactly when another member is logged in or not logged in. Just view their name in the thread and if it is green with the word "Online" is beside it then they are currently online!
